Sales Policy of WaveHato

Effective Date: December 31, 2024

At WaveHato, we are committed to offering our customers the best products, exceptional service, and a smooth shopping experience. This Sales Policy outlines the terms and conditions governing your purchases from wavehato.net. By placing an order with us, you agree to the following terms.

1. Product Availability and Pricing

  • Product Availability: We strive to maintain accurate stock information on our website. However, if a product is out of stock or unavailable, we will notify you immediately and offer alternatives or a full refund.
  • Pricing: Prices for products on wavehato.net are listed in USD (United States Dollar) and are subject to change at any time. We reserve the right to correct any pricing errors on our website, even after you have placed an order.
  • Promotions: We may offer sales, discounts, or promotions periodically. All promotions are subject to terms and conditions, and may have specific start and end dates. These promotions cannot be combined with other offers unless stated otherwise.
  • Tax: Sales tax will be applied to all orders in accordance with local tax laws. The applicable tax rate will be calculated at checkout based on the shipping address you provide.

2. Placing an Order

  • Order Confirmation: When you place an order on wavehato.net, you will receive an order confirmation email summarizing the details of your purchase. This is not an acceptance of your order, but a notification that we have received it.
  • Order Acceptance: Your order is considered accepted once we have processed and shipped the item. If there are any issues with your order (e.g., payment failure, out-of-stock item), we will contact you to resolve the matter.
  • Order Cancellation: We aim to process orders quickly to ensure fast delivery. If you wish to cancel an order, please contact us immediately. If the order has already been shipped, it cannot be canceled, and you will need to follow our Returns and Refunds Policy.

3. Payment Methods

We accept the following payment methods for online purchases:

  • Credit Cards: Visa, MasterCard, American Express, Discover
  • Debit Cards
  • PayPal
  • Other payment methods may be added in the future and will be announced on our website.

All payment transactions are processed securely using industry-standard encryption technology. By placing an order, you authorize WaveHato to charge your selected payment method for the total amount of the order, including any applicable taxes and shipping fees.

4. Shipping and Delivery

  • Shipping Options: We offer several shipping options, including standard, expedited, and express shipping. Shipping fees are calculated at checkout based on the weight of your order, delivery address, and the shipping method chosen.
  • Shipping Times: Estimated delivery times will be provided at checkout. While we strive to deliver your order within the estimated timeframe, shipping times may vary depending on your location, the carrier, and other factors beyond our control.
  • Order Tracking: Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can track your package using the provided tracking link.
  • Shipping Restrictions: We currently ship to most locations within the United States and select international destinations. If we do not ship to your location, we will notify you during checkout.

5. Returns and Refunds

  • Return Policy: If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receiving your order, provided the item is in new, unused condition and in its original packaging.
  • Refund Process: Once we receive your returned item and verify that it meets our return criteria, we will process your refund to the original payment method. Refunds typically take 7–10 business days to reflect in your account, depending on your payment provider.
  • Restocking Fees: A restocking fee of up to 15% may apply to certain returned products, particularly if the item has been opened or used.

For more details, please refer to our Refund and Returns Policy.

6. Order Modifications

Once an order is placed, we aim to process and ship it as quickly as possible. If you wish to modify or add to your order, please contact us immediately. We will do our best to accommodate your request, but modifications can only be made if the order has not yet been shipped.

7. Customer Support

If you have any questions or issues related to your order, please reach out to our customer support team:

We are happy to assist you with product inquiries, order status, returns, and more.

8. Warranty and Product Support

Most products purchased from WaveHato come with a manufacturer’s warranty. The specific terms of the warranty will vary depending on the product. If you experience any issues with your product, please contact us, and we will help guide you through the warranty process or provide assistance with a return or exchange.

For more details, please refer to our Warranty Policy.

9. Limitation of Liability

While we make every effort to ensure the accuracy of the information on our website, WaveHato is not responsible for any typographical errors, inaccuracies, or omissions regarding product details, pricing, or availability. In no event will WaveHato be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of the website or any products purchased from wavehato.net.

10. Changes to This Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on this page with an updated effective date. Please review this policy regularly to stay informed about our terms and conditions.

Thank you for shopping with WaveHato! We are committed to providing the best customer experience, from your initial purchase to after-sales support. If you have any questions, please don’t hesitate to contact us.