Payment Policy of WaveHato

Updated: January 6, 2025

At WaveHato, we aim to provide a seamless and secure payment experience for all our customers. This policy outlines the accepted payment methods, security measures, and other key details to ensure transparency and convenience.

1. Accepted Payment Methods
We accept a wide range of payment options to cater to our customers’ preferences:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Online Payment Platforms: PayPal, Google Pay, and Apple Pay.
  • Bank Transfers: Direct transfers for bulk or custom orders.
  • Buy Now, Pay Later: Select financing options available at checkout for eligible purchases.

2. Currency
All payments on WaveHato are processed in USD. For international customers, your bank or payment platform may convert the amount to your local currency based on the current exchange rate.

3. Secure Payment Processing
At WaveHato, the security of your payment information is our top priority. We use advanced encryption technologies and partner with PCI-compliant payment gateways to ensure every transaction is safe and protected from fraud.

4. Payment Confirmation
Once your payment is successfully processed, you will receive a confirmation email with your order details and payment receipt. If you do not receive this email within 24 hours, please contact us at info@wavehato.net or call (317) 745-6665.

5. Refunds and Cancellations

  • Refunds: If you are eligible for a refund (per our return policy), the amount will be credited back to your original payment method within 5–10 business days.
  • Cancellations: Orders can be canceled before shipping. Please reach out to our customer support team promptly to initiate a cancellation.

6. Payment Issues
If your payment is declined or you experience any issues during checkout, please verify the details entered and try again. For further assistance, contact our support team for immediate resolution.

7. Taxes and Duties
For domestic orders within the US, applicable sales taxes will be calculated and displayed at checkout. International orders may be subject to customs duties or import taxes, which are the responsibility of the customer.

At WaveHato, we strive to make every step of your shopping experience smooth and hassle-free. For any questions regarding our payment policy, feel free to contact us or visit WaveHato for more information.